Support

For app, access or supported export faults, email info@aidiscoverygroup.com. Include your browser or AI-client name, the action you attempted and the error text. For a purchase issue, identify your receipt without sharing payment-card details.

Do not send product files, access passes, credentials, customer data or confidential material in your first message. We can discuss the minimum information needed to reproduce a fault.

Remote connection help

The MCP endpoint uses HTTPS Streamable HTTP and needs no API key. Its validation tool accepts 1–1,000 products; its reviewed export tool accepts 1–5. The complete request limit is 1 MB. Export requires human review and selected columns beginning with id. See the installation and integration guide.

Tool inputs are sent by your AI client to the hosted service. AI-client conversation storage is governed by that client’s settings and policies. Read how the browser and remote connection handle data.

Feed preparation

Use the manual upload guide for Merchant Center supplemental sources. Support covers the app and supported output; it does not include rewriting facts, managing a Google account or resolving Google policy decisions. Local checks cannot confirm Google ingestion or visibility.

Paid access and refunds

Keep downloaded access passes private. For recovery, supported export failures or refund review, contact us with your receipt. Read the refund policy and terms. Completed downloads remain yours.